FAQs

What is the turnaround time for orders?

Our turnaround time depends on the item and its complexity. Most orders ship within 3–4 business days, but custom designs or larger orders may take a little longer. You’ll receive updates, including tracking information, once your order is on its way!

Where do you ship to?

We currently ship throughout Australia. International shipping is available on select items—please contact us for rates. Shipping times and costs vary based on your location. All orders are shipped via Australia Post, and we provide tracking for your convenience.

How much is shipping?

Free Shipping for orders over $60

We offer flat-rate shipping Australia-wide: $10 for standard and $17 for express shipping. Pickup is also available from Nikenbah, QLD by appointment.

Please note Tumblers are not included in the flat rate shipping options. They are priced individually, and shipping costs are calculated at checkout. Tumblers also have their own specific shipping times, which will be displayed during checkout.

What materials do you use for your 3D prints?

Our products are primarily made from eco-friendly PLA plastic, which is derived from renewable resources like corn starch and sugarcane. PLA is durable and safe for a wide range of uses.

Can I choose the colour of my product?

Yes! We offer a wide selection of colours for most products. Whether you’re after bold, bright shades or soft, subtle tones, there’s something for everyone. You can select your preferred colour from the dropdown menu on the product page, and a colour chart is provided for reference.

What is 3D printing, and how does it work?

3D printing is an innovative process where objects are created layer by layer from a digital model. At The Whimsical Curio, we use cutting-edge 3D printers and eco-friendly PLA plastic to craft each piece, allowing us to create intricate designs—from functional fidgets to playful decor.

Do you collaborate with other designers?

Yes! We are proud to be authorised sellers of designs from talented creators in the 3D printing community. These partnerships allow us to offer an even wider range of high-quality, imaginative products. Below are just a few of the designers whose work we are authorised to sell.